NEC Express5800/R120b-2 Guide de l'utilisateur Page 327
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8-54 Troubleshooting
Function of Maintenance Tools
The following functions can be executed in the Maintenance Tools.
Maintenance Utility
The Off-line Maintenance Utility is started in Maintenance Utility. The Off-line
Maintenance Utility is an OS-independent maintenance program. When you are unable to
start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line
Maintenance Utility can be used.
IMPORTANT:
The Off-line Maintenance Utility is intended for use of your service
representative. The NEC EXPRESSBUILDER DVD-ROM you
have created contain a file that describes operation of the utility, but
do not attempt to use the utility by yourself. Contact your service
representative and follow instructions.
See the on-line help for details of the Off-line Maintenance Utility.
For further information, ask your service representative.
The Off-line Maintenance Utility provides the following features.
– IPMI Information Viewer
Provides the functions to view the system event log (SEL), sensor data record (SDR),
and filed replaceable unit (FRU) and to make a backup copy of them.
Using this feature, you can find system errors and events to determine a maintenance
part.
– BIOS Setup Viewer
Provides the functions to export the current configuration data defined with the
SETUP utility to a text file.
– System Information Viewer
Provides the functions to view information on the processor and the BIOS and export
it to a text file.
– System Information Management
Provides the function to make a back-up copy of your data.
Without the backup data, the system-specific information and/or configuration may
not be restored.
Only the authorized personnel is allowed to restore the backup data.
– System Management
The parameters of BMC (Baseboard Management Controller) are set for remote
control and alert.
- NEC Express5800/R120b-2 1
- User's Guide 1
- SAFETY INDICATIONS 3
- Attentions 4
- Prohibited Actions 4
- Mandatory Action 4
- PREFACE 7
- ABOUT THIS USER'S GUIDE 8
- Text Conventions 9
- IN THE PACKAGE 10
- CONTENTS 11
- Chapter 1 19
- WARNING LABELS 20
- 3.5-inch disk model 21
- Internal View 22
- SAFETY NOTES 24
- a dusty place 28
- an unstable place 28
- Do not step on the cable 29
- During Operation 31
- FOR PROPER OPERATION 32
- TRANSFER TO THIRD PARTY 33
- DISPOSAL AND CONSUMABLES 34
- USER SUPPORT 35
- Advice for Health 36
- Chapter 2 37
- EXTERNAL VIEW 38
- General Description 2-3 39
- N8100-9999 40
- General Description 2-5 41
- Rear View 42
- General Description 2-7 43
- 3.5-inch Disk Model 45
- MOTHERBOARD 46
- STANDARD FEATURES 47
- Peripheral Bays 48
- AC LINK Feature 48
- NEC ESMPRO 50
- Maintenance Tools 50
- System Diagnostic Utility 50
- Remote Management 51
- USING YOUR SERVER 52
- <2> 53
- <1> 53
- POWER Switch 54
- POST Execution Flow 56
- Power Off 58
- Press this part of disc 61
- Flash FDD 63
- Chapter 3 65
- SETUP FLOW 66
- SELECTING SERVER SITE 67
- INSTALLING THE SERVER 69
- Installing Rail Assemblies 73
- Installing the Server 74
- Rail assembly 75
- Inner rail at server side 75
- Release lever (blue) 75
- Installing the Front Bezel 77
- Locking spring 81
- Angle hole 81
- CONNECTING POWER CORD 84
- TURNING ON THE SERVER 86
- INSTALLING OPERATING SYSTEM 88
- INSTALLING UTILITIES 88
- Chapter 4 89
- SYSTEM BIOS (SETUP) 90
- Starting SETUP Utility 91
- 4-4 Configuring Your Server 92
- 4-6 Configuring Your Server 94
- Advanced 96
- Memory Information submenu 101
- SATA Information submenu 105
- Security 109
- IMPORTANT: 109
- Save & Exit 123
- INTERRUPT LINES 127
- Chapter 5 128
- About Express Setup 129
- Windows Server 2008 R2 130
- Mounting MO Device 131
- About Removable Media 132
- Connecting Hard Disk Drive 132
- Flow of Setup 135
- About partition size 141
- 16. Save the parameters 145
- 22. Log on to the system 147
- LAN Driver and PROSet 149
- Setup Team 151
- Adapter Fault Tolerance 152
- Adaptive Load Balancing 152
- Static Link Aggregation 152
- Switch Fault Tolerance 152
- Graphics Accelerator Driver 154
- Setting for Solving Problems 155
- BitLocker 155
- Windows Server 2008 156
- Windows Server 2008 157
- Other controllers 157
- 23. Log on to the system 176
- 4. Click [OK] 181
- 5. Restart the system 181
- Windows Server 2003 187
- Windows Server 2003 R2 188
- Other controllers 188
- Installing the Service Pack 191
- FLOW OF SETUP 192
- Setup of teaming 203
- LAN Driver Setting 205
- Setting item Using WOL 206
- Not using 206
- 1. Start Device Manager 207
- SETTING FOR SOLVING PROBLEMS 215
- 12. Click [OK] 217
- 3. Select [Advanced] tab 218
- 2. Select [Advanced] tab 220
- 2. Click [Processes] tab 222
- Network Monitor 225
- Do you want to continue? 228
- UPDATING THE SYSTEM 229
- Chapter 6 232
- NEC EXPRESSBUILDER 233
- Os installation 234
- Tool menu (Normal mode) 236
- Autorun Menu 238
- PARAMETER FILE CREATOR 239
- Parameter File 240
- [Windows Server 2003] 245
- 14. Save the parameters 251
- 15. Saved to a floppy disk 252
- Server failures 253
- Performance 253
- NEC ExpressUpdate Agent 254
- Universal RAID Utility 255
- Manual Setup 256
- WebBIOS 257
- Windows Server 2003 258
- Using Utility 259
- Uninstallation 259
- Chapter 7 260
- CLEANING 261
- Cleaning the Interior 262
- Cleaning the Keyboard/Mouse 263
- Cleaning Disc 264
- SYSTEM DIAGNOSTICS 265
- Enduser Menu 268
- <Test Result> 268
- Applicable OS 269
- 7-14 Maintenance 273
- Chapter 8 274
- SYSTEM VIEWERS 275
- STATUS INDICATORS 276
- 8-4 Troubleshooting 277
- ACT LED ( ) 278
- DISK ACCESS LED ( ) 278
- UID LED (ID) 278
- Hard Disk Drive LED 279
- LAN Connector LEDs 281
- AC POWER LEDs 282
- ERROR MESSAGES 283
- Error message after power-on 284
- 8-12 Troubleshooting 285
- Troubleshooting 8-13 286
- 8-14 Troubleshooting 287
- Troubleshooting 8-15 288
- 8-16 Troubleshooting 289
- Troubleshooting 8-17 290
- 8-18 Troubleshooting 291
- Troubleshooting 8-19 292
- 8-20 Troubleshooting 293
- Troubleshooting 8-21 294
- Beep Codes 295
- 8-24 Troubleshooting 297
- Troubleshooting 8-25 298
- SOLVING PROBLEMS 299
- Problems with Windows 304
- → See Chapter 6 309
- Troubleshooting 8-43 316
- Problems with Express Setup 317
- Problems with Autorun Menu 320
- Collecting Event Log 321
- Memory Dump 322
- RECOVERY FOR Windows SYSTEM 323
- MAINTENANCE TOOLS 324
- Troubleshooting 8-53 326
- BIOS/FW Updating 328
- ROM-DOS startup FD 328
- Test and diagnostics 328
- System Management 328
- Starting 329
- RESETTING THE SERVER 331
- FORCED SHUTDOWN 332
- Chapter 9 333
- ANTI-STATIC MEASURES 335
- 1. Shutdown the OS 336
- 4. See page 9-5 to prepare 337
- HARD DISK DRIVE 339
- 3.5-inch Disk Model 340
- Installation 342
- 8. Slowly close the handle 344
- Removal 348
- DISK LED 349
- 3. Open the handle 350
- POWER SUPPLY UNIT 352
- Contact terminals 353
- 5. Connect two power cords 354
- 6. Power on the server 354
- DRIVE COVER 357
- LOGIC COVER 358
- Installation Order 360
- Memory Clock 361
- Memory RAS Feature 362
- Key slot 364
- USB cable 364
- Support bar 365
- Processor duct 365
- Memory mirroring 368
- Memory sparing 372
- PROCESSOR (CPU) 374
- 10. Lift the load plate 376
- NOTES: 377
- 17. Attach the support bar 380
- Upgrading Your Server 9-49 381
- PCI CARD 383
- 9-52 Upgrading Your Server 384
- 388
- Installing RAID Controller 391
- Connector board 395
- 9-66 Upgrading Your Server 398
- BACKUP DEVICES 403
- 8. Remove the front panel 405
- Terminator 406
- SCSI cable 406
- C power cable 406
- BACKUP FANS 410
- Redundant 411
- Standard 411
- 3 2 1 3 2 1 413
- OPTICAL DISK DRIVE 414
- Cover fixing screws 415
- 9-84 Upgrading Your Server 416
- Appendix A 417
- A-2 Specifications 418
- 3.5-inch HDD model 419
- A-4 Specifications 420
- Appendix B 421
- Notes on use 422
- DVD/CD-ROM 424
- Tape Media 424
- Keyboard 425
- DragDouble-clickClick 426
- Appendix C 427
- C-2 IRQ 428
- Appendix D 429
- User's Guide 434
- Getting Started 434
- 1. Turn on your system 435
- 3. Restart the system 435
- More than 6 characters 442
- 19. Log on to the system 443
- Updating the System 445
- About Windows Activation 450
- Activate Windows 452
- Appendix E 455
- Install Windows – Insert Disc 467
- OK Cancel 467
- 4. Activate Windows 479
- Appendix F 485
- EXPRESSBUILDER" 489
- Adapter Fault Tolerance 508
- Adaptive Load Balancing 508
- Static Link Aggregation 508
- Switch Fault Tolerance 508
- Appendix G 515
- Floppy Disk Drive 517
- Appendix H 541
- Appendix I 543
- Command Line (Example) 544
- Execution Result (Example) 544
- INLET AIR TEMPERATURE 545
- Length = 9 546
- PROCESSOR UTILIZATION 550
- Appendix J 553
- Software 555
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