NEC Express5800/320Ma Garantie télécharger pdf

11/19/2007

Professional Services Installation and Warranty Service for

NEC Corporation of America

NEC Express5800/320Ma and 320 Fc Fault Tolerant Servers

 ServerCare Basic Warranty 1-year limited warranty

o 9 a.m.-5 p.m., Monday to Friday telephony support in the US and Canada

o 1 year of CRU (Customer Replaceable Units) within 3 business days of

receiving the defective part

o 90 days phone support for Windows Operating System

o 90 days support for software included in the “Base unit” (BIOS,

ExpressBuilder, FT Mgt Software)

o Extension of a basic warranty contract is available for years 2 and 3

 ServerCare Enhanced Upgrade Warranty

o Upgrade packages for 1st, 2nd and 3rd years available

o 24x7 telephony support in the US and Canada

o 24x7 email alert monitoring support

o Advance ship CRU, NEXT Day shipment of parts, 7-days a week

 Standard Installation – 1 day*

 SRE Script Implementation – 1 day*

 Active Upgrade™ Standard Implementation – 1 day*

o See link for in-depth details

 Active Upgrade Custom Implementation – 1.5 days*

o See link for in-depth details

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11/19/2007 Professional Services Installation and Warranty Service for NEC Corporation of America NEC Express5800/320Ma and 320 Fc Fault Tolerant

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11/19/2007  Express Start Standard Implementation – 2.5 days* o Includes standard installation of hardware o SRE implementation of 2 applica

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NEC Express5800/320Ma Garantie