
NEC ESMPRO Agent Extension Installation Guide
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Chapter4 Precautions for Use
4.1 NEC ESMPRO Agent Extension installation
-- NEC ESMPRO Agent Extension Installer (Windows & Linux) cannot downgrade to the older version. If
you want to use the older version, uninstall the current version and then install older version.
Note: All the registered information will be deleted as the result of the uninstalling.
-- NEC ESMPRO Agent Extension (Windows) Installer may indicate a message that requests the removable
media if you upgrade NEC ESMPRO Agent Extension with the installer on CD-ROM/DVD-ROM. In this
case, copy the installer on the HDD and then upgrade.
-- You can not update NEC ESMPRO Agent Extension from Ver.1 to Ver.2 because the server that is able to
be installed NEC ESMPRO Agent Extension is different between Ver.1 and Ver.2.
4.2 JRE7 installation
-- JRE7 Linux installer may indicate the following message depending on the JRE version. These messages
are harmless, and can be ignored. To suppress these messages, please use the JRE7 Update21 or later.
Error:Could not open input file :/usr/java/jre1.7.0_15/lib/rt.pack
Error:Could not open input file :/usr/java/jre1.7.0_15/lib/jsse.pack
Error:Could not open input file :/usr/java/jre1.7.0_15/lib/charsets.pack
Error:Could not open input file :/usr/java/jre1.7.0_15/lib/localedata.pack
Error:Could not open input file :/usr/java/jre1.7.0_15/lib/plugin.pack
Error:Could not open input file :/usr/java/jre1.7.0_15/lib/javaws.pack
Error:Could not open input file :/usr/java/jre1.7.0_15/lib/deploy.pack
4.3 Firewall
If the firewall is enabled on the managed server, NEC ESMPRO Agent Extension can not communicate NEC
ESMPRO Manager (Ver.5.4 or later).Please perform following settings on the managed server.
4.3.1 Windows Firewall
Open "Windows firewall" from "control panel" of Windows.
Select "Add Port" on "Exceptions" tab page.
Enter following setting:
Name: arbitrary name
Port number: 47120 - 47129
TCP/UDP: TCP
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